Shipping Policy

Last updated: October 28, 2024

Thank you for choosing to shop with us at Le ChouChou Paris. We strive to make your shopping experience as seamless as possible. Please review the following information regarding our shipping policy.

Processing Time

All orders are processed within 1-2 business days, excluding weekends and holidays. Processing times may be slightly extended during peak seasons or promotional periods.

Shipping Methods and Rates

We offer various shipping options to meet your needs. Shipping rates are calculated based on the total weight of your order and your shipping destination. Shipping costs will be displayed during the checkout process before finalizing your purchase.

Delivery Time

All orders may be shipped from any of our warehouses within Europe.

Estimated delivery times are as follows:

  • Within Europe: Approximately 3-10 business days from the date of shipment.

  • International Orders: Approximately 1-3 weeks, depending on the destination and customs processes.

Please note that delivery times are approximate and may vary due to factors outside our control, including customs delays, courier-related issues, and weather conditions.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment.

Customs, Duties, and Taxes

For international orders, any customs fees, duties, or taxes imposed by the destination country are the responsibility of the customer. Le ChouChou Paris is not liable for any additional charges incurred once the package reaches the destination country.

Lost or Delayed Shipments

Once we dispatch your order, we are not responsible for any delays or issues that may arise during transit, as this is outside of our control. However, if you experience significant delays or believe your package is lost, please contact us at info@lechouchouparis.com, and we will assist you in resolving the issue.

Contact Us

If you have any questions about our Shipping Policy or require further assistance, please feel free to contact us: